Get know-how out of one person's head
Every company has someone who knows how the odd jobs get done, which customer needs what and where the old files live. When they're busy or out, work waits. When they leave, a lot of it leaves with them.
Signs this is costing you
- The same person gets interrupted all day with "how do we..." questions.
- Procedures live in old emails, shared drives and someone's memory.
- New hires take months to get up to speed.
- Someone important is a few years from retirement.
How we fix it
We gather what's already written down, like manuals, procedures, past jobs and email threads, and fill the gaps by interviewing the person who knows. Then we set up an assistant your team can ask in plain language. Every answer points back to the document it came from, so people can check it.
It runs on AI services that don't train on your data, inside accounts you control.
What does only one person on your team know?
Describe it in a few sentences. You'll hear back within one business day.
Tell us what's eating your time